Flexible Pricing Plans Tailored to Your Contact Center Needs

Choose the plan that fits your business goals and scale. Your finance team will love the transparency.

Only pay for what you need

Starter Plan

$36,000
‍‍
For 1 month*

Includes complete setup on a single voice application and A/B testing on up to 50,000 phone calls.
Includes:
  • Audio Playback Control
  • Intelligent Opt-Out Control
  • Full Analytics Reports
Economy Plan

$84,500
For 12 months*

Ideal for contact centers handling 150,000 phone calls per month or less. 4c per additional phone call over 150,000/month
Includes:
  • Starter Plan Features
  • Full Product Support
  • All Future Upgrades
Essential Plan

$156,500
For 12 months*

Ideal for contact centers handling 300,000 phone calls per month or less. 3c per additional phone call over 300,000/month
Includes:
  • Starter Plan Features
  • Full Product Support
  • All Future Upgrades
Enterprise Plan

$284,500
For 12 months*

Ideal for contact centers handling up to 600,000 phone calls per month or less. Custom pricing available for over 600,000/month
Includes:
  • Starter Plan Features
  • Full Product Support
  • All Future Upgrades
  • Quarterly Business Reviews
  • Product Advisory Council
*The prices listed above do not include AWS infrastructure charges.
We also offer discounted two and three year plans.


Purchase this listing from Gyst directly through AWS Marketplace using your AWS account. With AWS Marketplace, you can easily launch preconfigured software in just a few clicks. AWS simplifies the process by handling billing and payments, consolidating charges directly onto your AWS bill for seamless management.

RETURN ON INVESTMENT

Quantifiable Savings

Here's an excerpt from a client case study:

"the additional cost for a contact center handling 10,000 self-service calls per day would be: $4 x (10000 x .369)/3.2 = $4,612 per day. Put another way, replacing standard audio with adjusted speed audio in this particular voice application generates $1,683,380 in annual cost savings for the contact center." Read more...
While every Contact Center and IVR implementation is unique in terms of caller demographics and call flow design, there are strong similarities for many cases. Our Starter Plan allows you to know ahead of time what your specific savings and benefits will be.



US businesses lose $35.3B annually in customer churn caused by avoidable CX issues (CallMiner)


Start Your POC Today

Prove Gyst’s Cost Savings and CX Benefits with Our Starter Plan

Every voice application and customer base is unique, which is why we’ve designed our Starter Plan as a Proof of Concept (POC) to demonstrate Gyst’s value in your specific environment. Under a strict NDA, we create a cloned version of your voice application—whether it’s an exported Amazon Connect Flow, Lex Bot JSON/YAML file, Genesys Architect flow, or equivalent. Then, we enhance this cloned version with Gyst’s advanced capabilities, allowing you to see the impact firsthand.
To validate the benefits of Gyst, we conduct A/B tests during the POC, comparing key performance metrics such as call handle times, voice self-service rates, reduced caller input errors, increased IVR engagement, goal completion, and more. These tests provide clear evidence of the cost savings and CX improvements Gyst delivers, using your own callers and applications.

As highlighted in our Success Stories, customers typically achieve cost savings that far exceed the subscription costs of our technology. Additionally, you’ll receive a detailed analysis of your voice application’s current optimization and effectiveness, powered by our advanced analytics software.


TRUE COST TRANSPARENCY

Product upgrades and support included. Today. Tomorrow. Always.

At Gyst, we believe in complete cost transparency. Our pricing includes all the features you need to start reducing costs in your contact center from day one.

It also covers the tools required to enhance customer experiences in your voice channels, along with highly detailed, near real-time reports to track these improvements.

Additionally, product and feature upgrades are always included, so you never have to worry about access to the latest innovations—it's all part of the package.
Get Started With Gyst