Gyst Pricing for Amazon Connect: Analytics or CX, SaaS or AMI.

Choose the Gyst path that fits your team: analytics-first visibility or real-time CX optimization, delivered as managed SaaS or customer-hosted AMI through AWS Marketplace.

Choose the right Gyst product path

Gyst Analytics SaaS
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$42,250
‍Starting annual SaaS price

Turn-level analytics for caller friction, prompt performance, retries, errors, transfers, and containment opportunities.
Start with analytics-first visibility before redesigning flows, adding AI, or moving more calls into automation.
Includes:
  • Turn-level Gyst Report Data
  • Prompt, retry, error, and outcome visibility
  • GCC configuration and validation
Gyst CX SaaS
‍
$84,500
‍Starting annual SaaS price

Managed real-time optimization for caller pacing, prompts, timeouts, and opt-out behavior during live calls.
Use live caller behavior to tune the self-service experience while the call is still happening.
Includes:
  • Real-time pacing and timeout control
  • Prompt strategy and opt-out tuning
  • GA reporting plus full CX optimization
Gyst Analytics AMI
‍
$59,500
‍Starting annual AMI price
‍
Customer-hosted analytics for teams that want Gyst Report Data inside their AWS environment.
Deploy analytics-first visibility in your AWS environment while keeping control over hosting and operations.
Includes:
  • Customer-hosted GA deployment
  • Turn-level report data
  • GCC configuration and validation
Gyst CX AMI
‍
$84,500
‍Starting annual AMI price
‍
Customer-hosted full optimization stack for teams that want runtime CX control, analytics, and deployment ownership.
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Run Gyst CX in your AWS environment for live optimization, reporting, and operational control.
Includes:
  • Customer-hosted GCX deployment
  • Real-time CX optimization
  • GA reporting plus GCC validation
* Pricing is per voice application and excludes underlying AWS, telephony, LLM, and platform usage. SaaS products are managed by Gyst; AMI products are customer-hosted in your AWS environment. Private offers and multi-application or multi-year pricing are available on request.‍

Buy Gyst through AWS Marketplace using your existing AWS account. SaaS and AMI options support AWS billing, private offers, and consolidated invoicing.
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RETURN ON INVESTMENT

Model the economics before you change the IVR

Before redesigning flows, adding AI, changing platforms, or moving more calls into automation, Gyst helps quantify where callers struggle and where improvement is likely to pay off.

Gyst works alongside Amazon Connect, Google Cloud/Dialogflow, Five9, Genesys, Talkdesk, and other IVR, IVA, and voicebot platforms through the same web API.

In one modeled voice application, replacing standard audio with Gyst speed-adjusted prompts showed potential annual savings of more than $1.6M.
Gyst uses turn-level report data to model the impact of prompt performance, retries, errors, transfers, containment, handle time, and platform costs before rollout.
Request ROI sizing
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